Returns & Exchanges
At LC SIGN SHOP, we take pride in our handcrafted home decor and want you to be completely satisfied with your purchase. If your custom sign or home accessory isn't perfect, we offer a 30-day window for returns and exchanges on all non-customized items.
Initiate Your Request
Contact our support team with your order number and a brief explanation of why you would like to return or exchange your item.
Package Your Item
Carefully place the sign in its original packaging to prevent damage during transit, ensuring all hardware and mounting accessories are included.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our workshop inspects the returned item, we will process your refund or ship out your new exchange within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing